The Management Services Division (MSD) is one of three Divisions created by the review of the vision, mission, objectives and organizational structure of the PSC.

Within the framework of its overall objective, the MSD performs a number of key functions and task as listed below:

• Prepare plans and annual budget of the Division and ensure the implementation of planned activities to achieve the objectives of the Commission in the area of Management Services;
• Provide management consultancy service to Public Services upon request or in response to superior authority;
• Establish and disseminate policy guidelines for the establishment /determination of performance indicators/performance measurement to ensure accountability and sound performance management in the public services.
• Formulate and periodically review performance monitoring framework for the various environments of the Public Services;
• Conduct workshops, seminars, meetings/conferences to collect and collate views for policy reviews on performance improvement plans and performance reporting formats;

The Human Resource Policy Division (HRPD) is one of the two core divisions of the Public Services Commission. HRPD has the following three sub-divisions:

• Appointments, Discipline & Promotions (ADP) Dept.
• Compensation, Benefits & Conditions of Service (CBCS) Dept.
• Petitions, Appeal & Grievances (PAG) Dept.

Its main responsibilities are:

• Prepare plans and annual budget of the (HRPD) and ensure their implementation to achieve the objectives of the Commission in the area of Human Resource Policy.
• Formulate and periodically review policy guidelines on Appointments, Promotions and Discipline for all Public Service environments;
• Conduct workshops, seminars, and conferences/meetings of stakeholders to collect and collate views for policy reviews on Appointments, Promotions and Discipline;